Privacy policy
Last updated November 2026
What we collect
When you submit a vehicle finance application we collect your name, email, phone number, city and province, along with the finance details you provide: down payment, vehicle of interest, timeline, employment status, gross annual income and your self-reported credit tier.
Why we collect it
Your information is used solely to assess your application, match you with lenders on our panel and contact you about the result. We do not sell your data, and we do not use it for unrelated marketing.
Who sees it
Your application is visible to our internal team and shared with the lenders we approach on your behalf. Lenders are only provided the information required to assess and price your file.
Credit enquiries
The initial assessment is a soft enquiry, which does not affect your credit score. A hard enquiry is only made by a lender after you accept a specific offer.
Retention and your rights
Applications are retained for up to 24 months and then deleted. You can request a copy, correction or deletion of your information at any time by emailing hello@ontariofinancecentre.ca.